Otago/Southland-based tourism operator Real Journeys has developed a “wisdom workers” initiative to utilise the experience of its elder workers and to provide exceptional learning opportunities for young workers.
“We wanted our motivated and diverse employees looking for career development to have the opportunity to drive their own careers and, potentially one day, drive our boats,” says Real Journeys Director of People & Performance Kevin Sharpe. “For our skilled, experienced and much loved skippers it provided an opportunity to informally mentor the next generation and share what they know.”
Founded 60 years ago by Les and Olive Hutchins, Real Journeys has developed into a highly respected tourism company. Real Journeys operates the TSS Earnslaw and Walter Peak High Country Station in Queenstown, Te Anau Glow Worm Caves, cruising in Doubtful and Milford Sound and the Stewart Island ferries and Kiwi spotting. In addition, Real Journeys also owns and operates Cardrona Alpine Resort, Christchurch International Antarctic Centre, Go Orange and Queenstown Rafting.
The diverse workforce of 550 comprises 70 percent New Zealanders and 30 percent overseas employees, with significant representation from Australia, the UK, China, Japan and Korea.
The majority of employees are between the ages of 21 and 30 with approximately 100 over the age of 50.
The creation of wisdom workers was a response to staff feedback.