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What began as a business with the primary purpose of generating employment for one person, has transformed into a workplace that embraces the needs of a broad and diverse range of employees.

Photo of Downlights candle makers behind line of candles

After completing her final year at Sommerville Special School Emma Sykes, who has Down syndrome, started looking for work with the help of her father, Tony. They were turned down by every business they applied to.


Tony’s desire for his daughter to have a fulfilling life led to the idea of Emma making candles as a hobby. He sought the help of Jennifer Del Bel from Illumina Soy Candles, who had six years of experience in the industry.

From that connection, Downlights began. In 2018 it merged with Jennifer’s business, Illumina and is now a successful and rapidly expanding environmentally conscious candle-making business, where the entire manufacturing process supports the development of workplace skills for young adults with Down Syndrome and learning disabilities.

In 2020 Downlights established Downlights Charitable Trust and $1 from every candle is donated to the New Zealand Down Syndrome Association and Recreate NZ.

With a turnover of $120,000 in the first year, Downlights had to quickly expand to meet the demand of the market. A range of products are sold through retailers, online, at markets and pop-up as well as to corporates, social partnerships and to schools and clubs for fundraising purposes.

As Managing Director, Jennifer dedicates a significant portion of her day to supporting employees and trainees to set their own professional and development goals, and providing instruction and tasks within the candle-making line.

Emma was joined at Downlights by her sister Nicki, who also has Down syndrome. They are both shareholders of the business. Downlights also works in collaboration with MOXIE (Meaningful Opportunities X-ing Into Employment) to create a tailored work experience programme for other young people.

photo of candle and rose

Since early 2019, the Moxie team has visited Downlights every Tuesday for four hours of work experience. A team of four people with disabilities learn new skills every week to help build their confidence, and their resumes, in an effort to assist them on their journey to positive employment.

In early 2020, Downlights offered their first work experience graduate a part-time position and hope to be able create more opportunities in the future.

Jennifer says while the Downlights team is proud to be able to support people with disabilities into employment, embracing diversity brings many opportunities to the business.

“Though our team is small, we all benefit from having a diverse workforce. It doesn’t matter if you’re in management, or operational and hand-pouring the candles. We are a team who works together, and who embraces and celebrates diversity. This is our greatest strength. Our business reflects the diversity of the customers who buy our candles,” she says.

While the Covid-19 pandemic had a significant impact on sales, the Downlights team was encouraged to see business pick up quickly following lockdown.

Director of Marketing, PR and Partnerships Amanda Jordan says, “To go from a long list of rejections and Emma making candles as a hobby, to now creating a professional and inclusive workplace where people with and without disabilities can work equally, side-by-side, is simply incredible. In just two years, what started as one young person’s hobby has transformed into a successful business that provides training and employment to more than seven individuals. What more can we achieve in five or 10 years?”

Judging convener Kirstin Te Wao says Downlights is leading the way in creating opportunities for people with disabilities to join the workforce and giving them the capability to succeed at work and in life. The growth in the business has allowed the organisation to create more awareness around the work it’s doing, which in turn educates the wider community.

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